Balance & Credits

The Balance & Credits tab provides full information about the reseller balance.



Field Description

Permanent Credit Limit

The credit limit value defined for the reseller during creation.

Temporary Credit Limit

Here you can temporarily increase a reseller’s credit limit (the value should be defined either as an amount or as a percentage of a positive Permanent Credit Limit value).

Valid Until

Specify the date and time for when an increased credit limit value will automatically be reverted to a permanent state.

NOTE: The values for the Temporary Credit Limit and Valid Until cannot be higher than the values provided in the Maximum possible increase prompt.

Unallocated Payments

Unallocated payments show that the reseller “overpaid” sometime in the past, and are used to correct the paid/unpaid status of future invoices.

NOTE: Unallocated payments do not represent a “cash reserve.” When a payment is made, the amount is immediately applied to the reseller’s balance.

Credit Limit Warning Threshold(s)

If a warning threshold is defined for a reseller balance and the reseller balance reaches this value, a notification is sent to the reseller.


The warning threshold is defined either as an amount or a percentage of a positive Permanent Credit Limit value.


To send the reseller multiple notifications, several balance warning thresholds can be defined.