Forward

 

This tab is only available when Forward Mode on Service Configuration tab is set to Forward to SIP URI or Simple Forwarding.

 

Field Description

Forward To / SIP URI

Here you will enter CLD or two parts of the SIP URI:

  • The CLD part may contain only digits, the letters a-d and A-D, the signs # and * and may end with the ! sign.

  • The SIP Proxy part should contain a valid IP address (four numbers separated by dots, e.g. 12.34.56.78).

 Calls will be forwarded to a local account if the SIP Proxy has not been specified.

Timeout

Specify the amount of seconds to wait until a call is answered. Following timeout, the call will be redirected to the next follow-me number or disconnected.

NOTE: When a call is forwarded to a huntgroup with a Random, Order or Least Used hunt order, every extension rings for the specified timeout. For example, let’s say the huntgroup with the Random hunt order contains 3 extensions and the forwarding timeout for this huntgroup is set to 10 sec. Thus, a total timeout for a huntgroup is about 30 sec. If the extensions have individual forwarding configuration, every number in the forwarding list will ring for 10 sec.

Keep Original CLD

Allows you to preserve the originally dialed number during forwarding. This is useful when forwarding a call to a remote IP PBX. For more details, see the PortaSIP Administrator Guide.

Calling Party Display

Allows you to choose how to display the caller’s info during forwarding. The following options are available:

  • Caller Number and Name – The call is forwarded with the phone number and the name of the original caller (e.g. if A calls B, but the call is forwarded to C, C will see that it is A who is calling).

  • Caller Number and Forwarder Name – The phone number of the caller and the forwarder name are put in the CLI of the forwarded call (e.g. if A calls B, but the call is forwarded to C, C will see A’s phone number and B’s name).

  • Forwarder Number and Name – The call is forwarded with the phone number and the name of the forwarder (if A calls B, but the call is forwarded to C, C will see that it is B who is calling).

Limit Simultaneous Calls to

When the specified number of concurrent calls has already been established (calls are in a “connected” state) and the account tries to place another call, that call will be rejected.

Transport Protocol

Choose the UDP or TCP transport protocol. You can use the TCP protocol instead of UDP for SIP communications for PBXes which do not support UDP.