Abbreviated Dialing (also known as Speed Dial)

Here you may define a list of phone extensions for your IP Centrex environment, plus create abbreviated dialing for external phone numbers.

You can set up dialing rules as an international prefix, outside prefix, direct number (e.g. 911), or abbreviated dialing for your accounts.


NOTE: To be able to add abbreviated numbers, first type the maximum number of digits that a short number must consist of into the Abbreviated Number Length field and click Save.

For example, if you save '3' in the Abbreviated Number Length field, you will be able to use abbreviated numbers like 1, 2, 34, 145, 999, etc.



To add a new abbreviated dialing number, click the  Add button and enter the following information:


Field Description

Abbreviated #

The number the end user will dial on his phone. An abbreviated number must not coincide with an extension number from the Extensions list for the system to correctly convert the number where to route the call.

# to Dial

The number that the call will be forwarded to. You may enter the ID of one of the customer’s accounts or any phone number. If you leave this field blank, then the abbreviated number is considered to be a direct number, or “dial as is.” This is useful for making sure that special numbers (e.g. 112) are never converted by other translation rules.


NOTE: Phone numbers must be entered in the E.164 format.


Description of this abbreviated number, e.g. “Andrew’s IP phone.”