Call Parking

Call parking allows users to put a conversation on hold and then resume it from a different IP phone. If you enable this feature, you can set the required parameters for it here.

 

 

Field Description

Call Parking

  • Select Enabled to activate call parking for the customer.

  • Select Disabled to make call parking unavailable to the customer.

Park Prefix

An end user can dial this access code to park a call.

 

The default value is *70.

 

This access code is available only if call parking is enabled for the customer.

 

Read-only field. For information about how to configure Park Prefix, please see the Service Feature Codes (also known as Feature Access Codes) table in the Dialing Rules page.

Release Prefix

An end user can dial this access code to retrieve

a call from the parked status. 

 

The default value is *71.

 

This access code is available only if call parking is enabled for the customer.

 

Read-only field. For information about how to configure Release Prefix, please see the Service Feature Codes (also known as Feature Access Codes) table on the Dialing Rules page.