Edit Product

A product is a combination of services that you provide to a customer for a price.



The basic information for defining a product is as follows:


Field Description

Product Name

The internal product name.

Product Name Visible to End User

A clear product name to be shown to end users on their self-care interfaces (e.g. the internal product name is “Phone Book” while the name visible to end users is “Telefonbuch”).

Account Role

This allows administrators to define the account type (i.e. a phone line, prepaid card, etc.) the product is intended to be used with.

NOTE: A product can only be assigned to an account having the same role.  


This allows administrators to impose a scope of uniqueness for an account ID.

Product Type


The product type can be the following:

  • Main Product – A basic product that assigns all the basic services that are available to your customers.

  • Add-on Product with precedence level – An additional product by which you can increase or limit the services provided to your customers.

 Add-on products have precedence over the main product, so no matter what is defined within the main product, it will be overridden by settings defined within add-on products (this applies only to the options that are supplied with add-on products).

In order to differentiate the add-on products there is also a precedence level parameter for each add-on product. If there are more than one add-on products assigned to an account they will be sorted according to the specified precedence level.

Managed By

  • Administrator only (default) means that this product will be used for your direct customers and is accessible only to your administrators.

  • Select a PortaBilling® reseller to assign this product for use by a particular reseller.


The currency in which the product will be maintained. To edit a currency, delete all rating entries for this product.


The  Work in Progress icon indicates that a rating entry for the current product is not yet defined. Consequently, the product is not available for usage. 


The following tabs can be available depending on the configuration (click the required tab link to see a description):


Additional Info

Allowed With

Available Add-Ons

Included Services

Recurring Charges

Service Configuration

Usage Charges

Volume Discounts