Edit Huntgroup

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Edit Huntgroup

Included Extensions

To specify one or several extensions that calls should be delivered to, follow these steps:

Click the Add Extension button on the Included Extensions.
From the Extension Number list, select the required extension.
Specify the following options:
- Ringing – Specify whether this extension rings when a call arrives to the huntgroup:.
- - Waits for ... sec, then rings for ... sec – Specify the delay in seconds before the extension begins to ring and the duration of the ring.
  - Permanently enabled – The extension is always active and rings once a calls arrives to the huntgroup.
  - Disabled – The extension does not ring when a call arrives to the huntgroup. The extension owner can still perform call pickup if that has been defined for the huntgroup.
- Ignore Follow-me/Voicemail – Select this check box to disable forwarding (voicemail, follow-me) on the specific extension for calls made to this huntgroup.
- Set This Group as Primary – Select this check box to allow the extension owner to pick up calls within that group by merely dialing the group pickup prefix. Note that an extension can only be assigned one primary group. See the How to Configure Multiple Pickup Groups page for detailed description of configuration options.
Click Update.

In order for changes to take effect you need to click the Save icon at the bottom of the page. You can also use the Back button to return to the previous menu.

Included Huntgroups

Several huntgroups can be combined into one huntgroup. Go to the Included Huntgroups tab and choose the required huntgroups to add from the Huntgroup Number list. Select the Ignore Follow-me/Voicemail check box to disable forwarding for calls made to this huntgroup. Then click Update and Save.

NOTE: Extension and hunt group numbers must be different.

Ringback Tone

On the Ringback Tone tab, you can upload a media file for a caller to hear instead of the standard ringback tone. Upload your media file in one of the following formats: 8svx, .aiff, .au, .avr, .cdr, .cvs, .vms, .gsm, .hcom, .maud, .mp3, .ogg, .prc, .sb, .sf, .sl, .smp, .sndt, .sph, .sw, .txw, .ub, .ul, .uw, .voc, .wav, .wve, .sln. The maximum allowed file size is 5 MB.

Note that changes submitted do not take effect immediately; they require around 5 minutes to complete. Therefore, the standard ringback tone is played during this period, although the custom track is shown as having been successfully uploaded to the web interface.

Hunt Order

This tab only appears in huntgroups with the Order hunt sequence. Here you can order extensions / huntgroups that are included in this huntgroup.

Order – This allows you to change the order of the numbers included. The first number in the list will be reached first. Click to move the number up or to move it down.
Number – This displays the extension / huntgroup number.
Name – This displays the name of the number owner / huntgroup.
Type – This displays the type of number – whether it belongs to a single extension or huntgroup.
Phone line or Extensions – This displays the phone line number to which an extension is assigned or the extension numbers that are included in that huntgroup.