Customer Sites

An IP Centrex environment configured in PortaBilling® can include one or more customer sites. A customer site defines a group of phone lines that are managed as a single entity and usually placed in a separate office building.

This allows you to apply certain configuration parameters or service restrictions to the accounts in that group.

Adding a New Site

If a customer has more than one location you can set the limitations for each location separately. To do this, create an independent site entry with specific options for each of the customer’s locations. Then assign these sites to the corresponding accounts. Note that even if no customer sites are created, there is the virtual default site in the system that includes all the accounts that have not been explicitly assigned to a customer site.

Field	Description
Site Name	Name for a group of accounts.
Limit Simultaneous Calls	Engage real-time checks of the number of concurrent calls made by accounts that belong to this site. When the specified number of concurrent calls has already been established (calls are in a “connected” state) and the account tries to place another call, that call will be rejected. Choose Customer’s default option to use the values defined at the customer level.
Max Number of Simultaneous Calls	Allow only a specific number of concurrent calls (regardless of their type, such as incoming or outgoing) for accounts at this site.
Max Number of Incoming Calls	Allow only a specific number of concurrent incoming calls for accounts at this site.
Max Number of Outgoing Calls	Allow only a specific number of concurrent outgoing calls for accounts at this site.
Max Number of Forwarded Calls	Allow accounts of this site to forward a specific number of concurrent calls. This limit is only applied when calls are forwarded to external numbers.
Codec Connectivity Profile	Select a suitable codec connectivity profile that will be used for bandwidth allocation calculation. Every new call’s allocated bandwidth is calculated by considering a negotiated codec and its parameters to enable full use of the available bandwidth and block new calls if no more bandwidth is available.
Max Bandwidth	This allows you to configure the bandwidth utilization limitation to ensure that only an acceptable number of calls are allowed, in order to avoid severe degradation of the sound quality on calls in progress. The system plays a 'limit reached' warning when allocated bandwidth is used up. NOTE: Playing warning prompts requires an additional 8 Kbps of bandwidth. Therefore, set aside a certain amount of bandwidth (about 8 Kbps) when you define the bandwidth limit.
Max Incoming Bandwidth	This allows you to configure the bandwidth utilization limitation for incoming calls.
Max Outgoing Bandwidth	This allows you to configure the bandwidth utilization limitation for outgoing calls.
Location Information	This allows you to define customer’s permanent location for geo-IP fraud prevention.
Allowed Mobility	Select Stationary user (constant location) if this customer is not authorized to make calls from various countries (e.g. as a residential customer would make calls from his SIP phone). Calls made from any other country will be screened. The Roaming user (frequent location) option can be used for customers who travel frequently. In this case, a change in location would be considered acceptable.
Current Location	Select a user’s permanent location from the country list.