Add / Edit Callshop Operator

This page allows you to change callshop operator details. Some fields are read-only.

 

To add a new callshop operator, click  Add on the toolbar.

 

The Add callshop operator page allows you to define a new user entity within PortaBilling®.

 

Access Info

 

Select the callshop, this operator will be assigned to.

 

The login and password information for self-care refer to the credentials required on the self-care web page. An easy-to-remember yet secure password may be generated automatically by clicking the Auto button.

 

Date & Time Format

PortaBilling® allows the administrator to define both input and output date and time formats for each customer registered in the system.

Address Info

 

The Address Info tab provides most of the commonly required contact information.

 

Life Cycle

Field	Description
Activation Date	The date from which the callshop operator account is usable. NOTE: When adding a new callshop operator account, it can be activated immediately. Just specify the value “IMMEDIATELY” here.
Expiration Date	The date from which the callshop operator account is unusable. If you do not want the callshop operator account to expire, leave all three check boxes clear. Note that this date is in the callshop operator account’s time zone.

 

Trouble Tickets

This tab provides information about pending issues and their status. To create a new issue, click the Create Ticket icon.

To browse the issue activity, click on its subject.