Customer Classes

 

A customer class is a definition of various parameters which can be applied to a group of callshops.

 

On the Customer Class Management page, you can view a list of all currently defined classes. This list provides the following information:

 

Field	Description
Name	Name of a specific customer class.
Currency	Currency that is used for a particular customer class.
Description	A logical description of this customer class.

 

Add / Edit Customer Class

 

The Add Customer Class page allows you to define a new customer class within PortaBilling®.

 



 

The following parameters are available:

 

Field	Description
Name	Name of a specific customer class.
Currency	Currency that is used for a particular customer class. Once saved, the currency cannot be changed.
Description	A short but meaningful description of this customer class.
Round Up to the nearest	Defines rounding up for the currency, specified for this customer class. For example, setting the rounding up value to 0.05 will round 1.26 to 1.30; setting it to 1.00 will round 1.26 to 2.00.
Statistics
Generate Statistics	On – Select this option to enable statistics calculations for all callshops that belong to this customer class. Off – Select this option to disable statistics calculations for all customers that belong to this customer class.
Send statistics via email	This option is available only when statistics generation is enabled for the customer class (Statistics Generation is set to On). It defines what kind of xDR statistics should be delivered to the customer by email: Full Statistics – Send a .csv file with a complete list of xDRs. Summary Only – Do not send a full list of xDRs, only a brief summary.  Do Not Send – This option prevents the delivery of event statistics to the customer via email.