xDRs

Click the View icon to go to the xDR view page.

Callshop Name

The callshop’s name.

Booths

Click the Booths icon to go to the Booths Management page (for callshops).

If there are no booths under the callshop, the icon changes accordingly to , so that you can easily see this.

Currency

The currency in which the callshop’s account is maintained and billed.

Email

Email contact for this callshop.

Status

The status of the callshop.

• The Permanently Terminated icon means that this callshop was closed. (1)

• The Blocked icon means that all of this callshop’s accounts have been administratively blocked. Note that subscription fees still apply to blocked callshops, consequently they continue to receive invoices. This callshop has no access to their self-care pages. (2)

• The Suspended icon means all services to this callshop have been suspended because of an overdue invoice. (3)

• The Provisionally Terminated icon means that callshop’s activities were temporally stopped. (4)

• The Credit Exceeded icon will appear if the callshop’s credit has been exceeded. (5)

• The Suspension Delayed icon means that callshop suspension was delayed. (6)

Note that only one status is displayed. What status is displayed depends on its priority. In the above list, the status priority is indicated in the parentheses (1 corresponds to the highest priority).

Delete

Click the Delete icon to remove the callshop. The delete icon will only appear if there are no xDRs, booths owned by the callshop, or other entities managed by the callshop.